3rd October 2019

The Manor House Whickham Rated ‘Outstanding’ by CQC

The Manor House Whickham has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

CQC inspectors made an unannounced, three day visit to the home recently in order to carry out a comprehensive assessment. They interviewed residents and their families as well as members of staff and the management team. In addition to reviewing the records maintained by the home, they sought feedback from the local authority and other professionals who work with the home. The CQC assessors also sought information regarding The Manor House from Healthwatch, an independent national champion which gathers information and represents the views of the public about health and social care

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