WHILST THE CURRENT SITUATION IS UNPRECEDENTED, WE CONTINUE TO DO OUR UTMOST TO MAINTAIN THE SAFETY AND WELL-BEING OF OUR ALL RESIDENTS.

WELCOMING NEW RESIDENTS

It is very important for our homes to remain available to new residents who may need the care we offer as well as support for their families. We welcome all enquiries and, whilst it is not possible to make a visit in person at the moment, we will do our best to give you a clear insight into living with us and can provide a virtual tour if required.

Following our Safe Admissions policy, we carry out an in-depth assessment of their needs before any new resident moves into one of our homes. This will be carried out by telephone, Facetime or Zoom. New residents arriving directly from hospital will have a Covid 19 test prior to their discharge. Residents arriving from a community setting will have a Covid 19 test at the care home.

Government guidelines require a 14-day isolation period after moving into one of our Homes. These guidelines are in place to ensure the safety of residents who already live with us and also our staff.

It is important for us to support anyone wishing or needing to live with us and we will always do our best, whilst adhering closely to public health advice.

VISITING RESIDENTS IN OUR HOMES AND DESIGNATED VISITOR SUITES

As a result of recent Government guidance, we are delighted to be able to open our doors to visitors once more. We fully appreciate that face to face visiting is an important part of the wellbeing of our residents, as well as their families and friends and we are doing our utmost to make this happen safely.

A visiting policy in each Home and Lateral Flow Testing for all visitors entering the building will enable everyone to remain as safe as possible. Visiting will be on a booking basis and it is essential to contact the Home directly to understand their safety requirements before visiting.

We will also continue to use our ‘Visiting Suites’, which have been established in each of our Homes, allowing our residents to meet with their loved ones in a safe and sanitised environment. Some visitors have expressed a preference to remain with this form of visiting for the current time to continue to protect their loved ones.  The suites have been designed with both comfort and safety in mind, with Perspex glass screens and intercom systems so that everyone can communicate clearly and see each other. These suites are operated on a booking basis and are fully sanitised after each visit to maximise safety against the spread of the Covid-19 virus.

As the weather improves, there will also be the opportunity to safely meet outdoors in our gardens and designated areas, and we look forward to this taking place.

We would like to thank everyone for all the support we have received during these unprecedented times and look forward to further easement of restrictions and being able to eventually open our doors completely.

STAY IN TOUCH VIRTUALLY

We recognise that maintaining effective communication during this time is vital to the wellbeing of our residents and their families. We continue to support our residents, their families, and friends to keep in touch by co-ordinating regular Facetime, Skype, and telephone calls.

RESIDENTS STILL HAVING FUN

We recognise that helping our residents to remain stimulated and motivated is key to maintaining their mental health and wellbeing. As such, we have introduced alternative activities and adapted our regular activities programme, whilst still respecting Covid-19 safety measures. We have limited the size of our group activities, adhering to social distancing advice and also have 1 to 1 activities to support those residents who are isolating or prefer not to take part in group activities.

OUR ACTIVITIES TEAMS PREPARE WEEKLY ACTIVITY PLANS WHICH INCLUDE:

  • ‘News of the Day’ meetings, where residents get together to discuss what’s in the news that day
  • Regular Quizzes
  • Inter-active online singing session
  • Arts and crafts activities
  • Small Cinema groups
  • Virtual reality headsets, giving users the opportunity to enjoy outdoor adventures from the comfort of their armchair

INFECTION CONTROL MANAGEMENT

In addition to the national provision we have a trusted supplier of regular PPE and maintain a healthy supply of everything required. All our staff, irrespective of their role, will be wearing protective face masks to ensure the safety of our residents and our team. We have strict infection prevention and control measures in place and clear guidance about the types of PPE that should be worn, dependent on the care being provided.

Very early in the pandemic we implemented enhanced cleaning regimes throughout each area of our homes. Our housekeeping teams carry out frequent cleaning and disinfecting of surfaces throughout the day.

COVID-19 TESTING

We are currently testing our residents every 28 days and our staff every seven days. We also carry out lateral flow testing on our staff twice per week. Additional testing is always carried out if residents or staff members show any signs or symptoms of Covid-19.

We are delighted that vaccines are now available and the national vaccination programme is being fully implemented within our Homes.

Please be assured, we are doing everything possible to keep everyone in our care as safe as possible and we thank you sincerely for all your support during this difficult and unprecedented time.

Contact Us

Hadrian Healthcare Group
Hadrian Offices
3 Keel Row
The Watermark
Gateshead
NE11 9SZ

For all enquiries please contact Head Office:
Telephone 0191 4605219

Email for more information